Visit our branches or request delivery

NorthStar operates city branches with convenient pickup desks at major transit hubs and airports. Our Toronto head office supports bookings and corporate accounts while branch staff manage same-day pickups and vehicle handovers. For customers who prefer delivery, we offer scheduled vehicle delivery to hotels and select addresses in serviced regions. Delivery fees and availability are shown at booking. If you are travelling during winter months, request the winter tire package at booking to ensure the vehicle is fitted and ready for colder conditions. We maintain local knowledge about regional driving considerations and can provide advice for interprovincial travel regulations, toll transponder options, and border-crossing requirements if applicable. Our teams work to make pickup efficient, typically preparing paperwork in advance for confirmed reservations so customers spend minimal time at the desk.