Our story — Canadian roots, modern mobility
Founded by a team of travel and fleet professionals, NorthStar Car Rentals began with a simple mission: make dependable, transparent vehicle rentals accessible across Canadian communities. From our first branch in Toronto we expanded service offerings thoughtfully to reflect regional needs, including winter tire options for northern travel and delivery-friendly pickup schedules near major airports. We combine local knowledge with a consistently maintained fleet to reduce surprises during rentals. Our booking process is designed to be clear and fast, with straightforward pricing and optional protection plans so customers can choose the coverage that fits their trip. Operated by a network of trained staff and certified maintenance partners, we emphasize safety, cleanliness, and a customer-forward approach at every step of the journey.
Our commitment to safety and sustainability
Safety and sustainability are at the core of our operations. Each vehicle in our fleet follows a scheduled maintenance program and receives a full safety inspection before being returned to service. We maintain thorough cleaning protocols that meet public health standards, and provide optional protection plans and roadside assistance to give customers added peace of mind for every trip. On the sustainability front, we are expanding our low-emission and hybrid vehicle options and implementing eco-friendly cleaning products where possible. By optimizing fleet rotation and working with local partners for maintenance, we aim to reduce unnecessary mileage and emissions. We also support community initiatives that promote safe driving and environmental responsibility across the regions we serve.
Meet the team
Our operational team is composed of fleet managers, customer experience specialists, and technicians who work across branches. Each team member receives training in customer service, safety checks, and regional driving considerations so customers receive consistent, expert support whether picking up in a major city or a regional location.
Aisha leads daily operations, ensuring maintenance schedules and pickup processes run smoothly across branches.
Jordan manages corporate accounts and support assurance to keep business travel seamless.
Marc heads the maintenance team and ensures every vehicle meets safety standards before rental.
Careers & partnerships
We recruit locally and partner with training programs to create reliable, skilled roles in vehicle maintenance, customer support, and logistics. If you are interested in a role or in partnering with NorthStar for corporate travel programs, please visit the contact page to start a conversation. We prioritise fair employment practices and invest in ongoing training for safety and customer experience improvement.